Are these companies' reviews trustworthy?

The ratings themselves are real — they come from Apple's own listing and are linked here with the date each was read. What they are not is a way to tell these companies apart. All 12 apps with more than 2,000 ratings score between 4.21 and 4.94 out of five, a spread of 0.73 of a point across the whole category, and the ranking they produce does not match the documentary record on the same firms.

Why do Hims & Hers and Ro Body have the same rating?

Both sit at 4.80 stars. Hims & Hers carries 4 items on the public record — FTC lawsuit, state action, cancellation complaints, FDA warning letter — and Ro Body carries none. An app rating measures whether the app worked, collected from people the app asked at a moment it chose. A regulator's letter measures something else, and only one of the two is a document.

Why is there no rating for some of these companies?

Because 15 of them publish no app for the service priced here. That does not stop a rating turning up: search for one and you are shown a warehouse club's shopping app, a retail pharmacy's, or a diet program's, carrying millions of ratings for something other than the thing being bought. Each of those is named below rather than left as a blank.

What should I look at instead?

What can be checked against a document: an FTC or state action, an FDA warning letter, a BBB grade, and the contract terms — the lock-in, the refund policy, whether the price re-prices after an introductory month. Every one of those is on the provider's record page here with the source behind it, and unlike a star rating it does not move because a company prompted its happiest users at the right moment.

← What is on each provider's record

What the reviews of these companies are worth

Which weight-loss telehealth company has the best reviews?

All 12 of these apps with more than 2,000 ratings score between 4.21 and 4.94 out of five — 0.73 of a pointseparating the whole category. So the question has an answer, and it decides almost nothing. Hims & Hers and Ro Body hold the identical 4.80: one carries 4 items on the public record — FTC lawsuit, state action, cancellation complaints, FDA warning letter — and the other carries none. Ivim Health is rated 4.69 by 8,032 people and scores 2.1 out of 10 here. A star rating measures whether an app worked for people it asked at a moment of its own choosing. It is not a measure of the thing anyone is worried about.

That flatness is an artifact of asking one source. The 6 companies rated both in an app store and on a site you have to go to yourself (Trustpilot, ConsumerAffairs) average 4.71 across their 7 app-store listings and 3.54 across their 7 ratings on those sites — a gap of 1.17 points on the same firms, counting only listings with 2,000 or more ratings, read between 2026-08-31 and 2026-09-11. On Noom Med the two disagree by 3.40 points: 4.70 from 871,626 ratings on Apple App Store and 1.30 from 2,647 on ConsumerAffairs, neither of them faked. Which is the useful thing to know before reading any rating of any company: a store collects from people it interrupted while the thing was working, and a complaints site collects from people who went looking for somewhere to complain. Both are real. Neither is a sample of customers.

Hims & Hers4.70 in an app store · 2.90 on a review site
Noom Med4.70 in an app store · 2.90 on a review site
Zealthy4.21 in an app store · 3.20 on a review site
Ro Body4.80 in an app store · 3.90 on a review site
Sesame Care4.94 in an app store · 4.50 on a review site
Mochi Health4.91 in an app store · 4.50 on a review site

in an app store on a review site

Each company rated on both kinds of site, counting only listings with 2,000 or more ratings, worst disagreement first. Hims & Hers is 1.80 points apart. Ratings read between 2026-08-31 and 2026-09-11.

Last updated 2026-09-11 — the app-store ratings below, read from Apple's own listing. Read and dated by Alex Seot.

Every rating, against the record for the same company

Sorted by rating. The two right-hand columns are what this site records about the same firm: the score from its published formula and the number of items on its public record, each with the document behind it.

Provider	App	Rating	Ratings	halfrx score	On the record
Sesame Care	Sesame: Telehealth Care & More all its ratings →	4.94	10,037	5.9	nothing
Mochi Health	Mochi Health: Online Care all its ratings →	4.91	15,282	2.9	manufacturer lawsuit, cancellation complaints
PlushCare	PlushCare: Online Doctor all its ratings →	4.90	144,662	6.2	nothing
LifeMD	LifeMD Telehealth all its ratings →	4.88	16,047	8	nothing
Ro Body	Ro: Online Healthcare all its ratings →	4.80	11,518	7.4	nothing
Hims & Hers	Hims: Telehealth for Men all its ratings →	4.80	94,685	4.5	FTC lawsuit, state action, cancellation complaints, FDA warning letter
Calibrate	Calibrate - Metabolic Health all its ratings →	4.78	5,124	7.5	nothing
Noom Med	Noom Weight Loss, Food Tracker all its ratings →	4.70	871,626	5.7	nothing
Ivim Health	Ivim Health all its ratings →	4.69	8,032	2.1	FDA warning letter
Found	Found – Weight Care all its ratings →	4.66	8,788	5.8	nothing
Hims & Hers	Hers: Women’s Healthcare all its ratings →	4.60	13,278	4.5	FTC lawsuit, state action, cancellation complaints, FDA warning letter
Zealthy	Zealthy Health & Weight Loss all its ratings →	4.21	2,845	4.1	FDA warning letter
Knownwell	knownwell all its ratings →	4.17	30too few to mean anything	7.2	nothing

Ratings read from Apple's public listing on 2026-09-11, each linked to the listing it came from. A rating resting on fewer than 2,000 is marked rather than dropped, because the one small listing is the one that looks like an outlier and is not.

The 15 with no app, and what a search shows you instead

More than half the sellers here publish no app for the service being priced. Searching for one does not return nothing — it returns something else, usually with a very large number of ratings attached to it. Some of them are rated elsewhere, and where they are the reconciliation is linked.

Amazon PharmacyAmazon publishes no separate app for its pharmacy. A search returns Amazon Shopping, whose 4.8 stars come from millions of people rating a retail app.
Costco / Success by SesameNo app for the health program. The Costco app that turns up is the warehouse club's, rated by over a million shoppers on an unrelated experience.
CVS MinuteClinicNo MinuteClinic app. The CVS Health app covers prescriptions and the retail store; its rating is not a rating of the clinic.
EdenNo app found under this company's name.
Henry MedsNo app found under this company's name.
Hone HealthNo app found under this company's name.
Lemonaid HealthNo app of its own. The listing a search returns is published by SteadyMD, a different company, and rests on 36 ratings.
LillyDirectNo app for the pharmacy. Lilly publishes a separate Lilly Health app, which is not this service.
MedviNo app found under this company's name.
NovoCare PharmacyNo app found under this company's name.
Sam's Club Member HealthNo app for Member Health. The Sam's Club app that turns up is the warehouse club's, rated by over five million shoppers.
ShedNo app. A search for the name returns a pilates studio's booking app from an unrelated company.
Strut HealthNo app found under this company's name.
Walgreens Weight ManagementNo app for the weight-management service. The Walgreens app is the retail pharmacy's, rated by over seven million people.
WeightWatchers ClinicNo separate app for the clinic. The WeightWatchers app is the diet program's, and its 2.4 million ratings are of that. It is rated elsewhere →

What does separate them

Things with a document behind them. A regulator's action names a firm and states what it found; an FDA warning letter is published on fda.gov under that company's legal name; a contract term is written in the terms the company itself publishes. None of them moves because a company asked its happiest users at a good moment.

The record for all 27 of them →Every FDA warning letter →How the score is built →The terms that cost money later →

Reviews, answered

Are these companies' reviews trustworthy?: The ratings themselves are real — they come from Apple's own listing and are linked here with the date each was read. What they are not is a way to tell these companies apart. All 12 apps with more than 2,000 ratings score between 4.21 and 4.94 out of five, a spread of 0.73 of a point across the whole category, and the ranking they produce does not match the documentary record on the same firms.
Why do Hims & Hers and Ro Body have the same rating?: Both sit at 4.80 stars. Hims & Hers carries 4 items on the public record — FTC lawsuit, state action, cancellation complaints, FDA warning letter — and Ro Body carries none. An app rating measures whether the app worked, collected from people the app asked at a moment it chose. A regulator's letter measures something else, and only one of the two is a document.
Why is there no rating for some of these companies?: Because 15 of them publish no app for the service priced here. That does not stop a rating turning up: search for one and you are shown a warehouse club's shopping app, a retail pharmacy's, or a diet program's, carrying millions of ratings for something other than the thing being bought. Each of those is named below rather than left as a blank.
What should I look at instead?: What can be checked against a document: an FTC or state action, an FDA warning letter, a BBB grade, and the contract terms — the lock-in, the refund policy, whether the price re-prices after an introductory month. Every one of those is on the provider's record page here with the source behind it, and unlike a star rating it does not move because a company prompted its happiest users at the right moment.

halfrx runs no review form and gives no star rating of its own; the halfrx score in the table is arithmetic over published facts, not a rating of anyone's experience. Every rating above is read from the listing that publishes it, with the date, and set against records that can be checked. Information only, not medical advice.

The registers behind the record beside these ratings

A rating is what a site collected. A record is what a register holds, and these are the registers.

Warning letters, U.S. Food and Drug Administration — The register searched for every seller on this site. A letter found here is linked from the seller's page to the original.
Cases and proceedings, Federal Trade Commission — The register searched for advertising and billing actions against a seller.