Are these companies' reviews trustworthy?

The ratings themselves are real — they come from Apple's own listing and are linked here with the date each was read. What they are not is a way to tell these companies apart. All 13 apps with more than 2,000 ratings score between 4.21 and 4.94 out of five, a spread of 0.73 of a point across the whole category, and the ranking they produce does not match the documentary record on the same firms.

Why do Hims & Hers and Ro Body have the same rating?

Both sit at 4.80 stars. Hims & Hers carries 4 items on the public record — ftc lawsuit, state action, cancellation complaints, fda warning letter — and Ro Body carries none. An app rating measures whether the app worked, collected from people the app asked at a moment it chose. A regulator's letter measures something else, and only one of the two is a document.

Why is there no rating for some of these companies?

Because 15 of them publish no app for the service priced here. That does not stop a rating turning up: search for one and you are shown a warehouse club's shopping app, a retail pharmacy's, or a diet programme's, carrying millions of ratings for something other than the thing being bought. Each of those is named below rather than left as a blank.

What should I look at instead?

What can be checked against a document: an FTC or state action, an FDA warning letter, a BBB grade, and the contract terms — the lock-in, the refund policy, whether the price re-prices after an introductory month. Every one of those is on the provider's record page here with the source behind it, and unlike a star rating it does not move because a company prompted its happiest users at the right moment.

Are these companies' reviews trustworthy?

The ratings themselves are real — they come from Apple's own listing and are linked here with the date each was read. What they are not is a way to tell these companies apart. All 13 apps with more than 2,000 ratings score between 4.21 and 4.94 out of five, a spread of 0.73 of a point across the whole category, and the ranking they produce does not match the documentary record on the same firms.

Why do Hims & Hers and Ro Body have the same rating?

Both sit at 4.80 stars. Hims & Hers carries 4 items on the public record — ftc lawsuit, state action, cancellation complaints, fda warning letter — and Ro Body carries none. An app rating measures whether the app worked, collected from people the app asked at a moment it chose. A regulator's letter measures something else, and only one of the two is a document.

Why is there no rating for some of these companies?

Because 15 of them publish no app for the service priced here. That does not stop a rating turning up: search for one and you are shown a warehouse club's shopping app, a retail pharmacy's, or a diet programme's, carrying millions of ratings for something other than the thing being bought. Each of those is named below rather than left as a blank.

What should I look at instead?

What can be checked against a document: an FTC or state action, an FDA warning letter, a BBB grade, and the contract terms — the lock-in, the refund policy, whether the price re-prices after an introductory month. Every one of those is on the provider's record page here with the source behind it, and unlike a star rating it does not move because a company prompted its happiest users at the right moment.

← What is on each provider's record

What the reviews of these companies are worth

Which weight-loss telehealth company has the best reviews?

The question has an answer and the answer is useless. All 13 of these apps with more than 2,000 ratings score between 4.21 and 4.94 out of five — 0.73 of a point separating the whole category. Hims & Hers and Ro Body hold the identical 4.80: one carries 4 items on the public record including ftc lawsuit, and the other carries none. Ivim Health is rated 4.69 by 8,000 people and scores 2.1 out of 10 here. A star rating measures whether an app worked for people it asked at a moment of its own choosing. It is not a measure of the thing anyone is worried about.

Last updated 2026-08-31 — every rating below, read from Apple's own listing

Every rating, against the record for the same company

Sorted by rating. The two right-hand columns are what this site records about the same firm: the score from its published formula and the number of items on its public record, each with the document behind it.

Provider	App	Rating	Ratings	halfrx score	On the record
Sesame Care	Sesame: Telehealth Care & More all its ratings →	4.94	9,803	6.5	nothing
Mochi Health	Mochi Health: Online Care all its ratings →	4.91	14,746	4.5	state action, manufacturer lawsuit, cancellation complaints
PlushCare	PlushCare: Online Doctor	4.90	144,432	6.2	nothing
LifeMD	LifeMD Telehealth	4.88	15,904	8.3	nothing
GoodRx for Weight Loss	GoodRx: Prescription Savings	4.84	700,652	8	nothing
Hims & Hers	Hims: Telehealth for Men all its ratings →	4.80	94,041	4.5	ftc lawsuit, state action, cancellation complaints, fda warning letter
Ro Body	Ro: Online Healthcare all its ratings →	4.80	11,139	7.8	nothing
Calibrate	Calibrate - Metabolic Health all its ratings →	4.78	5,078	6.8	nothing
Noom Med	Noom Weight Loss, Food Tracker all its ratings →	4.70	871,061	5.4	nothing
Ivim Health	Ivim Health	4.69	8,000	2.1	fda warning letter
Found	Found – Weight Care	4.66	8,769	3.2	nothing
Hims & Hers	Hers: Women’s Healthcare all its ratings →	4.60	13,044	4.5	ftc lawsuit, state action, cancellation complaints, fda warning letter
Zealthy	Zealthy Health & Weight Loss all its ratings →	4.21	2,845	4.1	fda warning letter
Knownwell	knownwell all its ratings →	4.14	29too few to mean anything	7.2	nothing

Ratings read from Apple's public listing on 2026-08-31, each linked to the listing it came from. A rating resting on fewer than 2,000 is marked rather than dropped, because the small ones are the two that look like outliers and are not.

The 15 with no rating at all, and what a search shows you instead

More than half the sellers here publish no app for the service being priced. Searching for one does not return nothing — it returns something else, usually with a very large number of ratings attached to it.

Amazon PharmacyAmazon publishes no separate app for its pharmacy. A search returns Amazon Shopping, whose 4.8 stars come from millions of people rating a retail app.
Costco / Success by SesameNo app for the health programme. The Costco app that turns up is the warehouse club's, rated by over a million shoppers on an unrelated experience.
CVS MinuteClinicNo MinuteClinic app. The CVS Health app covers prescriptions and the retail store; its rating is not a rating of the clinic.
EdenNo app found under this company's name.
Henry MedsNo app found under this company's name.
Hone HealthNo app found under this company's name.
Lemonaid HealthNo app of its own. The listing a search returns is published by SteadyMD, a different company, and rests on 36 ratings.
LillyDirectNo app for the pharmacy. Lilly publishes a separate Lilly Health app, which is not this service.
MedviNo app found under this company's name.
NovoCare PharmacyNo app found under this company's name.
Sam's Club Member HealthNo app for Member Health. The Sam's Club app that turns up is the warehouse club's, rated by over five million shoppers.
ShedNo app. A search for the name returns a pilates studio's booking app from an unrelated company.
Strut HealthNo app found under this company's name.
Walgreens Weight ManagementNo app for the weight-management service. The Walgreens app is the retail pharmacy's, rated by over seven million people.
WeightWatchers ClinicNo separate app for the clinic. The WeightWatchers app is the diet programme's, and its 2.4 million ratings are of that.

What does separate them

Things with a document behind them. A regulator's action names a firm and states what it found; an FDA warning letter is published on fda.gov under that company's legal name; a contract term is written in the terms the company itself publishes. None of them moves because a company asked its happiest users at a good moment.

The record for all 28 of them →Every FDA warning letter →How the score is built →The terms that cost money later →

Reviews, answered

Are these companies' reviews trustworthy?: The ratings themselves are real — they come from Apple's own listing and are linked here with the date each was read. What they are not is a way to tell these companies apart. All 13 apps with more than 2,000 ratings score between 4.21 and 4.94 out of five, a spread of 0.73 of a point across the whole category, and the ranking they produce does not match the documentary record on the same firms.
Why do Hims & Hers and Ro Body have the same rating?: Both sit at 4.80 stars. Hims & Hers carries 4 items on the public record — ftc lawsuit, state action, cancellation complaints, fda warning letter — and Ro Body carries none. An app rating measures whether the app worked, collected from people the app asked at a moment it chose. A regulator's letter measures something else, and only one of the two is a document.
Why is there no rating for some of these companies?: Because 15 of them publish no app for the service priced here. That does not stop a rating turning up: search for one and you are shown a warehouse club's shopping app, a retail pharmacy's, or a diet programme's, carrying millions of ratings for something other than the thing being bought. Each of those is named below rather than left as a blank.
What should I look at instead?: What can be checked against a document: an FTC or state action, an FDA warning letter, a BBB grade, and the contract terms — the lock-in, the refund policy, whether the price re-prices after an introductory month. Every one of those is on the provider's record page here with the source behind it, and unlike a star rating it does not move because a company prompted its happiest users at the right moment.

halfrx collects no reviews of its own and publishes no user ratings. What is above is read from Apple's public listing for each app, with the date, and set against records that can be checked. Information only, not medical advice.