Hims & Hers reviews
What do reviews of Hims & Hers actually say?
They disagree by 1.9 points out of five. Apple App Store rates Hims & Hers 4.80 from 94,685 ratings, read 2026-09-11, and Trustpilot rates it 2.90 from 9,153, read 2026-08-31 — for the same company. Every figure below is real; they count different people, gathered in different ways, and no page that quotes one of them says which. What the ratings do not carry is the 4 items on Hims & Hers' public record: FTC lawsuit, state action, cancellation complaints, FDA warning letter, each with the document.
Last updated 2026-09-11 — the ratings below, each with the date it was read. Read and dated by Alex Seot.
Every rating, and what each one measures
Ratings of the iPhone app, most of them left in response to a prompt the app itself chose when to show. It measures whether the app worked, not what the service costs or what is on the company's record.
Listed as: Hims: Telehealth for Men
Listed as: Hers: Women’s Healthcare
Reviews left by anyone who chooses to, plus reviews from customers the company invited. Both routes are self-selected, in opposite directions.
Listed as: Read Customer Service Reviews of hims.com
Reviews of a business listing, filtered by Yelp's own recommendation software, which hides a share of them from the average.
Listed as: HIMS AND HERS HEALTH - Hair Loss Centers
Reviews from a technology-product community, usually a small number.
Listed as: hims Reviews (2026)
Each rating carries the date it was read and links to the listing it came from. These are the ratings a search for “hims & hers reviews” turns up, which is where a reader meets them. Employer ratings on Glassdoor and Indeed are excluded: they measure what it is like to work there.
What no rating on this page can tell you
Hims & Hers carries 4 items on the public record. None of the ratings above moves because of it.
- • FTC lawsuit
- • State action
- • Cancellation complaints
- • FDA warning letter
Including 2 FDA warning letters: Unlawful Sale of Unapproved and Misbranded Drugs to United States Consumers Over the Internet (Telehealth), 2025-09-09; Unlawful Sale of Unapproved and Misbranded Drugs to United States Consumers Over the Internet (Telehealth), 2025-09-09.
The registers behind the record beside these ratings
A star rating is what a site collected. These are the registers this page sets it against, named so the comparison can be checked.
- Warning letters, U.S. Food and Drug Administration — The register searched for every seller on this site. A letter found here is linked from the seller's page to the original.
- Cases and proceedings, Federal Trade Commission — The register searched for advertising and billing actions against a seller.
Hims & Hers reviews, answered
- Is Hims & Hers legit?
- 4 items are on the public record against it — FTC lawsuit, state action, cancellation complaints, FDA warning letter — each with the document behind it on its record page. That is a separate question from the ratings, and it is the one with an answer that can be checked.
- Why is Hims & Hers rated 2.9 on one site and 4.8 on another?
- Because the two are counting different people. Apple App Store has it at 4.80 from 94,685 ratings and Trustpilot at 2.90 from 9,153. Ratings of the iPhone app, most of them left in response to a prompt the app itself chose when to show. It measures whether the app worked, not what the service costs or what is on the company's record. Reviews left by anyone who chooses to, plus reviews from customers the company invited. Both routes are self-selected, in opposite directions. Neither is fake. They answer different questions, and no page that quotes one of them says which.
- Which Hims & Hers rating should I believe?
- Whichever you can say what it measures. The largest count here is 94,685 on Apple App Store, which is a lot of people and still only measures what that site collects. A rating cannot tell you what a company was told to stop doing by a regulator, what its contract commits you to, or what it charges once the introductory month ends. Those are on this site with the source and the date.
The other sellers' ratings, widest disagreement first
9 of the sellers tracked here are rated on more than one site, and on 7 of them the sites are half a point or more apart. The rest are rated on one site, with nothing to set it against.
- Calibrate4 sites, 3.6 points apart
- Noom Med3 sites, 3.4 points apart
- Zealthy3 sites, 1.0 point apart
- Ro Body2 sites, 0.9 of a point apart
- Knownwell2 sites, 0.6 of a point apart
- WeightWatchers Clinic2 sites, 0.6 of a point apart
- Sesame Care3 sites, 0.4 of a point apart
- Mochi Health2 sites, 0.4 of a point apart
- Foundrated on one site
- Ivim Healthrated on one site
- LifeMDrated on one site
- PlushCarerated on one site
halfrx collects no reviews and publishes no star rating of its own. Every figure above belongs to the site named beside it, is linked to the listing it came from, and carries the date it was read. Information only, not medical advice.
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