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Is Found legit?

Nothing is on the public record against Found.

No FTC action, no state action, no failing BBB grade, no FDA warning letter matched to it and no pattern of cancellation complaints. That is what was checked, not a recommendation — and the terms below matter more to most people than the record does.

Bottom line

Yes. Found is a real operation and nothing sits on its public record here — no FTC action, no state action, no failing BBB grade, no matched FDA warning letter. If the question is whether it is the right one: $289 a month all-in once titrated, read from its own published page on 2026-09-22. It runs month to month and supplies a compounded copy rather than the FDA-approved product.

Last updated 2026-09-22 — the price and terms on this page. Read and dated by Alex Seot.

Is Found legit?

Found carries nothing on its record here: no FTC action, no state action, no failing BBB grade, no matched FDA warning letter and no pattern of cancellation complaints. That is a statement about what is on the public record, checked against it, rather than a recommendation. It charges $289 a month all-in once titrated, read from its own published page on 2026-09-22. It is month to month, so leaving costs one month. It supplies compounded medication rather than the FDA-approved product: a copy made under the pharmacy-compounding exemption, which is a legal status and not a quality claim, and which can stop shipping if the pharmacy is enjoined. Counted against it in the score: compounding legal risk. Also noted, without costing it points: prepay required. It scores 5.8 out of 10 on a formula published in full, arithmetic over the facts on this page rather than an opinion. This page rests on 6 cited sources, each linked in its list of documents.

The documents

  1. [1] GLP-1 Telehealth Price Report 2026
  2. [2] U.S. News GLP-1 Provider Comparison 2026
  3. [3] Compounded GLP-1 litigation overview
  4. [4] Found — Plans and Pricing, read 10 September 2026
  5. [5] Found — Compounded Semaglutide, price by plan length, read 10 September 2026
  6. [6] Found — Compounded Tirzepatide, price by plan length, read 10 September 2026

What its star rating says

4.66 out of 5 from 8,788 ratings on Found – Weight Care, read 2026-09-11.

Published because a reader has usually seen one of these already, not because any of them settles the question this page answers. Every provider's ratings, side by side →

What it charges, and what it commits you to

A month, all-in, once titrated$289 ✓ verified 2026-09-22
CommitmentMonth to month
InsuranceCash only — no insurance is billed
MedicationCompounded, not FDA approved

Paying, visits, doctors, canceling and refunds

Read from Found's own FAQ, help center, terms and notices on 2026-09-14; the first answer comes from walking its sign-up that day, stopping at the first question that asked for anything personal. A question its pages leave unanswered is left out rather than guessed.

Does Found show a price before asking for your details?

Yes. Its home page shows plan prices, and the sign-up's first question is your date of birth.

Does Found take HSA or FSA cards?

Found's terms say its membership fees are not a covered benefit under most HSA or FSA plans.

“Subscription fees, including membership enrollment fees, are not a covered benefit under most health insurance plans or other third party payment plans such as a Health Savings Account or Flexible Spending Account.” — joinfound.com terms

Does Found require lab work?

Lab work done through Found is billed on top of the plan, its terms say.

“If you receive laboratory products and/or services from a Lab through the Platform you agree to pay the additional costs associated with the Lab products and services.” — joinfound.com terms

Does Found require a video visit?

Only with insurance: insured members need a live video visit, including before each refill, while cash-pay care is by text in most cases.

“With insurance: synchronous video visits are required, including before each refill.” — joinfound.com page
“Paying cash: care is text-based (asynchronous) in most cases, at a flat monthly price with no separate visit copay.” — joinfound.com page

How do you cancel Found?

Contact Found's customer support at any time; the cancellation takes effect within 24 hours.

“You can cancel your subscription at any time by contacting our customer support team... Your cancellation will be effective within 24 hours.” — joinfound.com terms

Does Found give refunds?

The membership fee is refunded only if you cancel within three days of buying or before your first consultation; shipped medication and lab kits never are.

“You are eligible for a full refund of your membership fee if either of the following applies: You cancel within three (3) days of your original purchase date, or You cancel before completing your first medical consultation.” — joinfound.com terms
“All medications and lab kits are non-refundable and non-returnable once they have been dispensed or shipped.” — joinfound.com terms

Who are the doctors at Found?

Its terms name the medical groups whose providers treat you: Pippen Health, Cloud Health Medical Group, and OpenLoop Healthcare Partners, an affiliate of Vital.

Medvi names OpenLoop too.

LifeMD names Cloud Health Medical Group too.

“As part of offering the Services, Found Health, Inc. contracts with Pippen Health of California, P.C., Pippen Health of Texas, P.A., Pippen Health of Delaware, P.A., Pippen Health of New Jersey, P.A., Cloud Health Medical Group, P.A., Cloud Health Medical Group of California, P.C., Cloud Health Medical Group of New Jersey, P.A., Cloud Health Medical Group of Kansas, P.C., Adept Labs, Inc. d/b/a Vital and its affiliate Openloop Healthcare Partners, PC, and any future formed affiliated medical groups with which we may contract (collectively defined as “Medical Groups”), to provide online telehealth medical consultations and secure messaging between Medical Group’s providers (each a “Provider” and collectively “Providers”) and their patients.” — joinfound.com terms

Also noted

Counted against it in the score, on the published formula:

Compounding legal risk

Noted without costing it points:

Prepay required

Where we got Found wrong

  • 2026-09-13 — Which price Found advertises, and what its 12-month plan commits you to.Was: The advertised $169 is a 12-month contract price. If you quit at month three you have still bought the year — read the cancellation clause before the first charge.Now: Found's headline, from $99 a month on a 12-month plan, is the price with insurance, and that track adds a video-visit copay of about $30. Paying cash, the 12-month price is $169 and month to month is $289, all-in per 28-day cycle. Found's plans page says 12-month pricing is "paid up-front" while its offer terms bill "every 4 weeks", and neither prints a rule for leaving early: ask whether the year is charged at once, and what quitting before month 12 costs, before you pick the long plan.
  • 2026-09-13 — How Found bills its longer plans.Was: Billing every 28 days is thirteen charges a year, not twelve, and the cheaper terms are paid up front.Now: Found's pages disagree on how a longer plan is paid. Its plans page, joinfound.com/plans-and-pricing, says "Pricing based on 12-month plans paid up-front"; its offer terms, joinfound.com/terms/offer-terms-v3, price every plan length "per month, billed every 4 weeks (28-day cycle)", which is thirteen charges a year, not twelve. Before paying, ask Found whether a 12-month plan is charged all at once.
  • 2026-09-12 — Found's entry price.Was: $169 a month to startNow: $179 for the first month on the month-to-month plan, then $289
  • 2026-09-10 — Found publishes its price; the price page said it did not.Was: No price. “Prices the medication and charges membership on top, and never publishes the fee.”Now: $169 to $359 a month, medication included, billed every 28 days: semaglutide $289 month to month or $169 on a 12-month plan paid up front, tirzepatide $359 or $239
  • 2026-09-05 — The summary line still quoted a price the price page had withdrawn.Was: $169/mo — but only if you sign for 12 months. Month-to-month costs far more.Now: Prices the medication and charges membership on top, and never publishes the fee.
  • 2026-08-30 — Replaced a third-party price range with the medication prices Found publishes.Was: $169 to $199 a month, from a third-party report dated 10 June 2026Now: No total. The price page lists Found's published medication prices and notes the membership is charged on top.

What this page is not

halfrx collects no customer reviews and gives no star rating of its own — the star ratings above are other platforms' figures, each printed with the site that publishes it and the date it was read. Its 0–10 score is arithmetic over the published facts on this page, so nothing here reports what using Found felt like. Everything above is the documentary record and the published terms, each with its source and its date. For lived experience the GLP-1 subreddits and the company's own BBB complaint file are where people write it down, and both are worth reading beside this.

Go to Found ↗
Found price and terms →Everything ranked by price →FDA warning letters →How the score is built →

The registers this page was checked against

"Nothing on the record" is a claim about a search, and a search whose register is not named cannot be checked. These are the ones searched for Found, whatever the search found.

Every other seller, closest to Found first

Same checks, same documents, same scoring formula — so these are comparable with the page above rather than a list of links. Ordered by how near each one sits to Found's $289 a month; those with no all-in price follow, by how near their score sits to its 5.8. The seller worth reading next is the one you were choosing between.

Everything on Found

Found, answered

Is Found a real, licensed operation?
Two registers were searched and neither returned anything against it: the FDA's warning letters and the FTC's cases and proceedings. It names no compounding pharmacy on any page this site could read, checked across its home page on 2026-09-10 — which is not a finding against it, and is a thing worth knowing before paying. "Legit" in that sense is rarely the question that decides anything. What it charges once titrated, what it commits you to, and what a register holds are, and each is answered above with the document behind it.
Does Found have a membership fee?
Not a separate one. Found charges one monthly price that covers the medication, and that single figure is the one recorded here.
Does Found take insurance?
No. Found is cash only and bills no insurance.
Is Found still in business?
It was trading on 2026-09-22, the last day this site read its pricing page. A seller whose site stops answering is marked here as not operating, with the date it was found so.
Does Found offer tirzepatide?
Yes. Found lists tirzepatide as well as semaglutide, as compounded medication rather than the FDA-approved Zepbound or Mounjaro.
What do people say about using Found?
Nothing on this page reports that, and it is worth being plain about why: the star ratings above are other platforms' collections, printed with the site behind each and the date it was read. A rating counts people a platform chose to ask; it cannot say what a regulator wrote down. The GLP-1 subreddits and Found's own BBB complaint file are where the experience gets written, and both are worth reading beside this page rather than instead of it.
What would change this page?
A new filing, a resolved action, or a price that moves. Every figure carries the date it was read and anything past 45 days without a re-check is marked stale here rather than quietly aging. When something published here turns out to be wrong it is changed and logged with what it used to say.

Nothing on this page is asserted without a cited document behind it. An enforcement action is a fact about a filing and is reported as one; halfrx does not call any company a scam. Where something here turns out to be wrong it is changed and logged at corrections.

Something on this page wrong? Tell us

Please leave out anything about your own health. How a report is handled: privacy.